2020 t\u00fcm d\u00fcnyaya ve \u00fclkemize her y\u0131l ya\u015famay\u0131 kan\u0131ksad\u0131\u011f\u0131m\u0131z sava\u015f, ter\u00f6r veya do\u011fal afetler gibi olaylar\u0131n d\u0131\u015f\u0131nda y\u00fcz y\u0131lda bir ya\u015fanan salg\u0131n hastal\u0131k s\u00fcrprizi ya\u015fatt\u0131. Bu \u00f6yle bir salg\u0131n oldu ki t\u00fcm al\u0131\u015fkanl\u0131klar\u0131m\u0131z\u0131, \u00e7al\u0131\u015fma y\u00f6ntemlerimizi, sosyal hayat\u0131m\u0131z\u0131 yeniden kurgulamam\u0131za yol a\u00e7t\u0131.<\/p>\n\n\n\n
Pandemi neredeyse t\u00fcm \u00fclkelere belki \u00e7\u00f6z\u00fclmesi y\u0131llar alacak ekonomik sorunlar, bor\u00e7 y\u00fckleri yaratt\u0131. Pek \u00e7ok sekt\u00f6r darald\u0131. T\u00fcketim taraf\u0131nda h\u0131zl\u0131 bir daralma ve belirsizlik olu\u015furken \u00fcretim ve tedarik zincirlerinde de g\u00f6zle g\u00f6r\u00fcl\u00fcr aksamalar ya\u015fand\u0131.<\/p>\n\n\n\n
Pandemiden en \u00e7ok etkilenen sekt\u00f6rler pe- rakende, ula\u015f\u0131m, e\u011flence ve imalat sekt\u00f6rleri oldu.<\/p>\n\n\n\n
\u00d6zellikle AVM, ma\u011faza ve kafeteryalar\u0131n kapanmas\u0131 ile \u015firketlerin y\u00fcz y\u00fcze sat\u0131\u015f faaliyetleri minimum seviyeye indi.<\/p>\n\n\n\n
Pek \u00e7ok sekt\u00f6r\u00fc i\u015flerini yeniden kurgulamak, hizmet bi\u00e7imlerini de\u011fi\u015ftirmek zorunda b\u0131rakan salg\u0131n s\u00fcreci, sekt\u00f6r\u00fcm\u00fcze \u00e7e\u015fitli sebeplerden dolay\u0131 b\u00fcy\u00fcme olana\u011f\u0131 sa\u011flad\u0131. \u00c7a\u011fr\u0131 Merkezleri de\u011fi\u015fen al\u0131\u015fkanl\u0131klarla birlikte daha fazla temas\u0131n y\u00f6netildi\u011fi, etkile\u015fimin \u00e7ok daha yo\u011fun ya\u015fand\u0131\u011f\u0131 yerler haline geldi.<\/p>\n\n\n\n
Bankac\u0131l\u0131k sekt\u00f6r\u00fcnde \u015fubelere gitmek yerine g\u00f6r\u00fcnt\u00fcl\u00fc konu\u015fma yapmak, telekom\u00fcnikasyon sekt\u00f6r\u00fcnde internet ihtiya\u00e7lar\u0131n\u0131n artmas\u0131ndan kaynaklanan talepler, perakende sekt\u00f6r\u00fcnde ma\u011fazalar\u0131n k\u0131s\u0131tl\u0131 hizmetleri ne- deniyle b\u00fcy\u00fcyen e-com kanal\u0131n\u0131n getirdi\u011fi lojistik taleplerin hepsi sekt\u00f6r\u00fcm\u00fcze olumlu olarak yans\u0131d\u0131.<\/p>\n\n\n\n
T\u00fcm bu ya\u015fananlar neticesinde son iki y\u0131ld\u0131r %5\u2019ler (Operasyon b\u00fcy\u00fckl\u00fc\u011f\u00fc) seviyesinde b\u00fcy\u00fcme kaydeden sekt\u00f6r\u00fcm\u00fcz belki de 2020 y\u0131l\u0131n\u0131 bu oranlar\u0131n \u00e7ok daha \u00fczerinde bir b\u00fcy\u00fcme ile y\u0131l\u0131 kapatmas\u0131na imk\u00e2n tan\u0131yacak.<\/p>\n\n\n\n
T\u00fcm i\u015f d\u00fcnyas\u0131 gibi bizde kurum olarak ha- z\u0131rlam\u0131\u015f oldu\u011fumuz 2020 stratejimizi Pandemi nedeniyle de\u011fi\u015ftirmek durumunda kald\u0131k. Mart ay\u0131nda pandeminin etkisini art\u0131rmas\u0131yla birlikte eve ge\u00e7i\u015fi h\u0131zland\u0131rd\u0131k ve 27 Mart itibariyle hizmet verdi\u011fimiz t\u00fcm projelerde evden \u00e7al\u0131\u015fma (Home Agent) modeline ge\u00e7i\u015fi tamamlad\u0131k. Yat\u0131r\u0131mlar\u0131m\u0131z\u0131 da bu y\u00f6nde yeni- den planlad\u0131k. Saha ekipleri olu\u015fturarak lojistik y\u00f6netimine azami \u00f6zen g\u00f6sterdik.<\/p>\n\n\n\n
Kurumsal m\u00fc\u015fterilerimizin %70\u2019ini perakende sekt\u00f6r\u00fc oyuncular\u0131 olu\u015fturdu\u011fu i\u00e7in \u00f6zellikle may\u0131s ay\u0131n\u0131n ikinci haftas\u0131ndan ba\u015flayarak ve \u201cYeni Normal\u201d olarak a\u00e7\u0131klanan \u201c1 Haziran 2020\u201d sonras\u0131 s\u00fcre\u00e7te, \u015firketlerin e-ticaret ha- cimlerinin de artmas\u0131 operasyonlar\u0131m\u0131z\u0131 belirgin oranlarda b\u00fcy\u00fctm\u00fc\u015flerdir.<\/p>\n\n\n\n
2020\u2019nin son aylar\u0131n\u0131 ya\u015fad\u0131\u011f\u0131m\u0131z \u015fu g\u00fcnlerde elimizdeki veriler \u0131\u015f\u0131\u011f\u0131nda \u015firketimizin y\u0131l\u0131 %25-30 civar\u0131 bir b\u00fcy\u00fcme ile kapatabilece\u011fini s\u00f6yleyebiliriz.<\/p>\n\n\n\n
G\u00f6r\u00fcnen o ki 2021 y\u0131l\u0131 Pandeminin g\u00f6lgesinde ve etkisinde ba\u015flayacak ve iyimser bak\u0131\u015fla yaz sonuna kadar, k\u00f6t\u00fcmser bak\u0131\u015fla ise neredeyse b\u00fct\u00fcn y\u0131l etkisinde kalaca\u011f\u0131z. Bu durumun ekonomik anlamda olumsuz ve dalgal\u0131 bir d\u00f6nemi de beraberinde getirece\u011fini d\u00fc\u015f\u00fcnebiliriz.<\/p>\n\n\n\n
Sekt\u00f6r\u00fcm\u00fcz\u00fc direkt etkilemese de K\u00c7\u00d6\u2019n\u00fcn (K\u0131sa \u00c7al\u0131\u015fma \u00d6dene\u011fi) ve i\u015ften \u00e7\u0131karma ya- sa\u011f\u0131n\u0131n ne zamana kadar s\u00fcrece\u011fi, y\u0131l sonu olu\u015facak enflasyon oran\u0131 ve bunlar\u0131n neticesinde belirlenecek asgari \u00fccret oran\u0131 y\u0131l\u0131n ba\u015f\u0131nda bizler i\u00e7in kritik \u00f6nem ta\u015f\u0131yor.<\/p>\n\n\n\n
Yine her sene oldu\u011fu gibi asgari \u00fccret art\u0131\u015flar\u0131yla birlikte SGK te\u015fviklerinin devam edip etmeyece\u011fi \u00f6nemli bir konu olacak. \u00d6zellikle<\/p>\n\n\n\n
asgari \u00fccret oran\u0131n tahminlerin \u00fczerinde y\u00fcksek olu\u015fmas\u0131 durumunda bir dengeleyiciye ihtiya\u00e7 duyulabilir.<\/p>\n\n\n\n
M\u00fc\u015fteri hizmetlerine gelecek olursak 2021 y\u0131l\u0131nda Pandemi ile de\u011fi\u015fen al\u0131\u015fveri\u015f yapma bi\u00e7imlerinin art\u0131k al\u0131\u015fkanl\u0131\u011fa d\u00f6nd\u00fc\u011f\u00fc, e-ticaretin g\u00fcc\u00fcn\u00fc ve etkisini art\u0131rmaya devam etti\u011fi, \u00f6zellikle m\u00fc\u015fteri deneyimi noktalar\u0131nda yaz\u0131l\u0131 kanallara do\u011fru olan y\u00f6nelimin artarak devam edece\u011fi bir d\u00f6nem bizleri bekliyor.<\/p>\n\n\n\n
M\u00fc\u015fterilerine self servis hizmetlerde fark yaratabilen, dijital ve yaz\u0131l\u0131 kanallarda yarat\u0131c\u0131, keyifli, \u00e7\u00f6z\u00fcmler sunabilen, \u015firketler ba\u015far\u0131l\u0131 olacaklar.<\/p>\n\n\n\n
T\u00fcm bunlar\u0131n \u0131\u015f\u0131\u011f\u0131nda sekt\u00f6r\u00fcm\u00fcz\u00fc olu\u015fturan t\u00fcm payda\u015flar i\u00e7in m\u00fccadeleyle ge\u00e7ecek bir y\u0131la haz\u0131r olmal\u0131y\u0131z.<\/p>\n\n\n\n
EKO CCS yeni seneye bizler i\u00e7in heyecan verici bir de\u011fi\u015fim ile giriyor. 1000 ki\u015fiyi ge\u00e7en \u00e7al\u0131\u015fan say\u0131m\u0131zla, \u201cAyr\u0131cal\u0131kl\u0131 Markalara Ayr\u0131cal\u0131kl\u0131 Hizmet\u201d mottosu ile hizmet sundu\u011fu- muz 170\u2019ten fazla ulusal ve global marka ile bizler \u00f6n\u00fcm\u00fczdeki y\u0131la, \u00f6n\u00fcm\u00fczdeki yeni 10 y\u0131l\u0131n ba\u015flang\u0131c\u0131 olarak bak\u0131yoruz. Bu \u00e7er\u00e7evede, kurumsal de\u011ferlerimizi, gen\u00e7 ve dinamik \u00e7al\u0131- \u015fan profilimizi, inovatif, hayat kolayla\u015ft\u0131ran ve deneyim zenginle\u015ftiren \u00e7\u00f6z\u00fcmlerimizi ve ge\u00e7ti\u011fimiz 10 y\u0131l i\u00e7erisinde ya\u015fad\u0131\u011f\u0131m\u0131z kurumsal d\u00f6n\u00fc\u015f\u00fcm\u00fc yans\u0131tan gen\u00e7, dinamik renk ve \u00e7izgilerle tasarlad\u0131\u011f\u0131m\u0131z EchoCCS markam\u0131z ve yeni logomuzla art\u0131k kar\u015f\u0131n\u0131zda olaca\u011f\u0131z. Bu de\u011fi\u015fimin bize \u00f6n\u00fcm\u00fczdeki zorlu d\u00f6nem i\u00e7in g\u00fc\u00e7 ve dinamizm kataca\u011f\u0131na inan\u0131yoruz.<\/p>\n\n\n\n
Bu de\u011fi\u015fimin \u0131\u015f\u0131\u011f\u0131nda, EchoCCS olarak geli\u015ftirdi\u011fimiz yeni \u00e7\u00f6z\u00fcmlerle m\u00fc\u015fterilerimi- ze sundu\u011fumuz hizmetleri zenginle\u015ftirmeye devam ederek, m\u00fc\u015fterilerimiz ile olan hizmet ili\u015fkimizi \u00e7e\u015fitlendirerek ve derinle\u015ftirerek, yak\u0131n \u00e7al\u0131\u015fma ve iyi hizmet felsefesi ile 2021\u2019e g\u00fc\u00e7l\u00fc ve haz\u0131r olarak giriyoruz.<\/p>\n\n\n\n
<\/p>\n","protected":false},"excerpt":{"rendered":"
2020 t\u00fcm d\u00fcnyaya ve \u00fclkemize her y\u0131l ya\u015famay\u0131 kan\u0131ksad\u0131\u011f\u0131m\u0131z sava\u015f, ter\u00f6r veya do\u011fal afetler gibi olaylar\u0131n d\u0131\u015f\u0131nda y\u00fcz y\u0131lda bir ya\u015fanan salg\u0131n hastal\u0131k s\u00fcrprizi ya\u015fatt\u0131. Bu [\u2026]<\/span><\/p>\n","protected":false},"author":1,"featured_media":1160,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[],"class_list":["post-1159","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-makale"],"_links":{"self":[{"href":"https:\/\/echoccs.com\/wp-blog\/index.php\/wp-json\/wp\/v2\/posts\/1159","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/echoccs.com\/wp-blog\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/echoccs.com\/wp-blog\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/echoccs.com\/wp-blog\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/echoccs.com\/wp-blog\/index.php\/wp-json\/wp\/v2\/comments?post=1159"}],"version-history":[{"count":3,"href":"https:\/\/echoccs.com\/wp-blog\/index.php\/wp-json\/wp\/v2\/posts\/1159\/revisions"}],"predecessor-version":[{"id":1163,"href":"https:\/\/echoccs.com\/wp-blog\/index.php\/wp-json\/wp\/v2\/posts\/1159\/revisions\/1163"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/echoccs.com\/wp-blog\/index.php\/wp-json\/wp\/v2\/media\/1160"}],"wp:attachment":[{"href":"https:\/\/echoccs.com\/wp-blog\/index.php\/wp-json\/wp\/v2\/media?parent=1159"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/echoccs.com\/wp-blog\/index.php\/wp-json\/wp\/v2\/categories?post=1159"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/echoccs.com\/wp-blog\/index.php\/wp-json\/wp\/v2\/tags?post=1159"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}